Last updated November 26, 2024
Shipping & Delivery Policy
This Shipping & Delivery Policy is an integral part of our Terms and Conditions ("Terms") and should be reviewed in conjunction with them. You can find our Terms here: https://diamond-labs.co.uk/terms-and-conditions.
We ask that you carefully review this policy before purchasing our products, as it applies to any order placed with us.
Shipping & Delivery Options
We provide several shipping options to accommodate your needs. In some instances, our inventory may be managed by a third-party supplier who will be responsible for shipping your products.
Shipping Fees
| Shipping Method | Shipping Fee |
|---|---|
| Royal Mail Special Delivery | Included in price |
| Worldwide Delivery | Not Supported |
Please be aware that all delivery times and dates provided are estimates and are subject to change. For customers in the EU and UK, your statutory rights are not affected. Unless otherwise noted, delivery will be completed within 30 days of your order being accepted. For more details, please refer to our Terms.
International Shipping
We currently do not offer international shipping. For now we only ship to the UK.
What if my order is delayed?
If your order is delayed, we will inform you promptly and provide you with a revised estimated delivery date.
For EU and UK consumers, please note that this does not affect your statutory rights. For more information, refer to our Terms.
Questions About Returns?
If you have any questions regarding returns, please review our Return Policy: https://diamond-labs.co.uk/legal/returns-policy.
Contact Us
If you have further questions about this policy, reach out to us via email at: hello@diamond-labs.co.uk